Refund policy
Contact the operator with your order ID to request a refund or report incorrect charges. Requests for a change of mind are reviewed individually. Failure to remain in a particular rank does not by itself mean a payment was unsuccessful.
Where the service cannot be delivered or a charge was incorrect, the operator reviews the payment and provides remedies under the applicable policy and law. Mandatory rights are not waived.
A refund request is not a completed refund. Successful refunds reduce the associated paid ranking contribution. Partial refunds initiated through the payment provider are also reflected. Your bank’s posting time can vary.
Before live payments are enabled, the operator must confirm this policy and all locally required cancellation or refund rights.
The operator’s contact details have not been configured. Live payments must remain disabled until these details and the applicable policies are finalized.
Policy version: 2026-11-04-v1